HostPapa free and painless website migration

By using the existing web host cPanel backup generator (must be active), full cPanel transfers include all domains, add-on domains, subdomains, and cPanel settings. This will also include your emails and email accounts.

Manual transfers are categorized as transfers that are not from another cPanel web host. This would also include some unconventional elements of your website transfer. Some examples of manual transfer include:

• Moving from a non-cPanel-based hosting company to HostPapa.
• Splitting addon domains into cPanel accounts.
• Moving from a shared hosting package to a Reseller plan.
• Moving addon domains into new cPanel sub-accounts, addon domain to addon domain, cPanel account to addon domain, addon domain to cPanel account, and anything that cannot be packaged and then restored without any additional work.

Unfortunately, some websites cannot be moved, even by our experienced Migration team. This is due to the technical limitations of your existing web host or we simply cannot support some of the features or transfer your existing solution. Here is our current list of web hosts/website builders that we cannot transfer:

• VistaPrint
• Intuit
• Wix
• Weebly
• Website Tonight
• Squarespace
• Jimdo
• Google Sites
• Microsoft Office Live Small Business / Microsoft 365

HostPapa also currently does not support Windows-based shared web hosting.

SPECIAL NOTE: We also require access to your website files. If your or website builder will not provide us access (typically by FTP) then we cannot move your website files, databases or email accounts. Without access, we cannot copy or transfer your information.

If you want to save your existing emails during the transfer, the easiest and fastest way is to set up a POP3 connection via Outlook or another mail client. As soon as you start using POP3, every email received is permanently saved to your local computer. To set up your computer to receive your emails and get them from your existing host's server, please review these instructions. Some hosting providers have different e-mail systems and configurations than HostPapa, and it may not be possible to transfer stored e-mails. If this is the case with you, our team will advise you in advance.

If you are moving from another cPanel web host, our website migration experts will use your existing email settings and accounts to set up in your HostPapa account.

If your previous host does not utilize cPanel, then you will need to create the new email accounts in your new HostPapa cPanel control panel. It is recommended that you set up the new email accounts as soon as you can log in to your HostPapa account.

Important Note: Be sure that all your existing email accounts are created in HostPapa prior to changing your nameservers or DNS of your domain name; failure to do so may result in lost, "bounced," or unreceived emails.