Leave the heavy lifting to us.

  • Focus on building your business while we manage all the tech stuff
  • Move to the front of the line with priority support
  • Reduce potential downtime and disruption with proactive monitoring
  • Get white-glove treatment from our team of experts
  • Stay safe and secure with our website protection
Get Started

PapaCare from HostPapa

Take your shared web hosting to another level with support from our experts!

Essential Features

  • Root Level Access
  • 2 IP addresses
  • Enhanced SSD servers
  • Host unlimited domains
  • SolusVM VPS Panel
  • Free VPS Migration
  • 99.9% Uptime Guarantee
  • Money‑Back Guarantee
  • Let's Encrypt SSL
  • Softaculous 400+ Free Apps
  • Private Nameservers
  • Wholesale Domains

See plan details

  • A detailed list of services provided
  • Priority support: get to the front of the line
  • Proactive security monitoring
  • Script installation assistance, i.e. WordPress, Joomla, Drupal, etc.
  • Exploit and security assistance
  • Third-party theme recommendations, i.e. WordPress themes
  • Third-party plugin installations (2 max per year)
  • Third-party plugin maintenance
  • Third-party script maintenance on demand
  • Third-party script recommendations
  • Third-party script installation (2 per year)
  • Website optimization and performance tips
  • Website page loading speed recommendations
  • Website mobile compatibility recommendations
  • Administration support
  • Email administration
100% satisfaction guarantee seal

Satisfaction is our priority, and we back it up with our guarantee.

What do our customers say?

Website owners from across the world are talking about how we're helping them reach their business goals. Check out some of their reviews.

Exclusively From Hostpapa

A team of support experts dedicated to you.

We’ll help you manage your shared hosting account! Get front-of-the-line access and answers to your questions with a dedicated team available via email any time, any day.

Access to website security experts.

Our team of website security experts is here to provide you the recommendations and support to make sure your website is protected and safe from the bad guys.

Website performance help when you need it most.

Get up-to-date killer performance tips and tricks to ensure your website is fully optimized. Google will love you when your website loads super fast and works on mobile just as well as it does on a desktop.

Focus on your business while we handle the tech stuff.

Our team of IT professionals will manage your shared hosting plan 24/7/365 to make sure that your website is running smoothly and securely.

Need help? The PapaSquad is here
when you need it.

Whether it's helping you choose a domain name, walking you through our website builder, or configuring your cloud email system for your business, our PapaSquad experts are here to help. Please don't hesitate to contact us with your questions!

Frequently Asked Questions

With PapaCare you can leave the heavy lifting to us! We look after getting your email setup and ensuring your website is kept up-to-date and working at peak performance. You also get exclusive front-of-the-line access to helpdesk support 24 hours a day, so you never have to wait if you need us.

Our staff will help you with cPanel functions including redirects, managing domains, email accounts, spam filters, and more!

Here are some other examples of how our team can assist you:

  • Installation and upgrades to open source web apps such as Drupal, Joomla, and WordPress.
  • Exploit protection for web apps like Joomla and WordPress.
  • Email setup on customer’s local machine with live chat support.
  • Overall management to maintain the functionality of client websites.

See more details in our Statement of Support

For Web Hosting and WordPress Hosting accounts, PapaCare is the perfect solution for website owners that want to focus on their business without worrying about the IT side of their website.

Our team of IT professionals will manage your shared hosting plan 24/7/365 to make sure that your website is running smoothly and securely. Whether you want to upgrade scripts, web apps, or open-source software, our team of experts will be happy to implement the upgrades for you, alleviating the stress of doing it yourself. Our team will also be able to monitor installations and upgrades to help correct any issues that could arise with compatibility or on-page functionality. We have designed our PapaCare service to work for you so you can rest easy knowing that your website is in the hands of professionals.

Just contact our Solutions team and indicate that you would like to add the PapaCare service to your account. If you call in for general support, please ask your support representative for more information. For new account orders, please be sure to check this option during the checkout process.

Our PapaCare plan covers your entire account. If you have multiple domain names registered to your account and you need security assistance, we can add Protection Power to them as well. Protection Power is priced per individual domain monitored; you can purchase a multi-domain pack where eligible. Contact us to find which approach suits your specific situation best.

No, this service has been designed for shared web hosting customers specifically and cannot be used with a reseller hosting account. If you would like to discuss other options for meeting the needs of your business please contact our support team.

You can add PapaCare to your account by contacting our Solutions team.

Get front-of-the-line access to our team of experts

Ensure your Shared Hosting account is kept up-to-date and
working at its peak performance.