If you choose to upload and install an advanced WordPress theme, you may find that your server environment needs to be changed in order for the theme to work correctly. Specifically, the theme may require you to increase the default memory and file size limits, which are designed to protect the server from running poorly coded or potentially malicious applications.
There are three PHP directives that may need attention:
PHP directives are typically managed through a PHP.ini configuration file on your server. However, we do not allow direct changes to PHP.ini on HostPapa servers. PHP configuration changes can be made using My cPanel.
Log in to your HostPapa Dashboard and select My cPanel from the top navigation menu. Scroll down to the Software section and click Select PHP Version.
Now click Switch to PHP Options.
Locate the PHP directive you wish to amend and click the value. A dropdown menu or text input box will appear, allowing you to change the value as required. Check your theme’s documentation (or on-screen error message) to find the correct value. Do not exceed this value or your server could become unstable.
Click Apply, then the Save button to complete the change. Your WordPress theme should now work correctly.
For further questions, or if you need help, please open a support ticket from your HostPapa Dashboard. Follow this link to learn how.