We provide several resources for you to find helpful information or a resolution for a problem, including our Knowledge Base and Video Tutorials.
However, we appreciate the human aspect as well and offer various ways to contact our award-winning customer care:
- LiveChat, by clicking on the Chat now button on our website in the bottom right corner
- Submitting a ticket that you can submit from your HostPapa Dashboard
- Calling us at 1-888-959-7272
You can also check the live status of our services at any time.
Basic Training 30-minute Session
As a new Business or Business Pro plan client, you are entitled to a free 30-minute One-On-One Dedicated Session with a PapaSquad Expert via phone or Skype. Starter plan customers may purchase this session at a regular rate of $39.95. A PapaSquad Expert will answer any questions you might have about getting the most out of your hosting package and teach you how to use the tools available.
