Uptime Guarantee: 99.9%

We are striving for more – but can realistically give you the industry standard of 99.9% uptime on our servers. Our mission is 100% uptime – but due to the nature of shared hosting, that is a very difficult proposition as many users are sharing the same resources. We put all the applications, monitoring services and controls in place to quickly identify potential problem areas and take a proactive stance on all of our equipment.

24/7 Manned Security

Uniformed security is on site every day and access to the facilities is highly controlled. Monitoring in the building includes security devices, alarm systems, access controls such as card readers, alarm management, recording of data and comprehensive reporting capabilities, as well as a photo identification system.

The main entrance to the building is protected by optical turnstiles which provide a second level of security at the main entrance. There are numerous closed circuit television (CCTV) cameras located in every sensitive area of the building, monitoring areas such as mechanical areas, tenant floor, loading dock and basically every aspect of the building.

Electrical Systems

The building is fed by two new transformers as the main reliable power supply which are fed directly by the local substation. With power supply being such a critical element of web hosting, our data centrecenter is second to none in terms of Electrical Power Support and redundancy.

The building also currently houses a number of diesel generators for backup power support in case of power failure on the main power grids.