You can perform a variety of account management functions in WHM, including resetting cPanel account passwords.
First, log in to WHM and type “accounts” in the search box. Click List Accounts to proceed.
You’ll be presented with a list of cPanel accounts. Click the + button next to the account you wish to modify.
A set of account management options will be displayed. Enter the new password in the Change Password text box and click the Change button to save.
You should receive a confirmation message, unless the server settings dictate the password provided needs to be strengthened. If this is the case, try a new password which meets the required security standards.
If you notice any problems or if you need any help, please open a new support ticket from your HostPapa Dashboard. More details on how to open a support ticket can be found here.