If you want to transfer your domain from SiteGround to HostPapa, you need to unlock your domain first.
Please follow these steps:
To initiate a domain name transfer from SiteGround, you need to change the status from Registrar-Lock to Active.
Change the domain name status:
User Area >> My Accounts >> Domain names >> Manage
If you are a SiteGround reseller, you can change the domain name status from:
Reseller area >> Domain names >> Manage
If you have problems unlocking your domain, contact SiteGround’s support team.
Submit the transfer request from your HostPapa Dashboard -> My Domains section and we’ll take care of the rest.
For further questions, or if you need help, please open a support ticket from your HostPapa Dashboard. Click here to learn how to do it.
María is an enthusiast of cinema, literature and digital communication. As Content Coordinator at HostPapa, she focuses on the publication of content for the blog and social networks, organizing the translations, as well as writing and editing articles for the KB.