With your dashboard, it has never been easier to pay your HostPapa invoices. Here’s how:
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Log in to your HostPapa Dashboard: https://www.hostpapa.com/dashboard
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Click on My Billing.
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From the Filter by drop down menu, sort your invoices by Unpaid.
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Click on the Pay icon (the icon that looks like a credit card on the far right).
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Once the payment window opens, select the Payment Type you would like to use.
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If you’re paying with a credit card, and have more than one associated with your HostPapa account, choose the one you would like to use from the Credit Card dropdown.
For instructions on how to add a new credit card, please see the following article:
https://www.hostpapa.ca/knowledgebase/kb/how-to-update-your-hostpapa-account-credit-card-info
For instructions on how to add a Billing Agreement, please see the following article: https://www.hostpapa.ca/knowledgebase/how-to-setup-a-paypal-billing-agreement/
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Please note: if your invoice is not paid in full by the due date, your service will automatically be suspended. To avoid service interruption, we strongly suggest paying your invoice in full.
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After reviewing your Total Payment, click Charge Now.
Payments should be immediately applied to your account. Please note, however, that PayPal e-checks can take up to 14 days to be processed.
If your hosting account was suspended due to an overdue invoice, please complete your payment and then submit a support ticket to let us know you have done so. We will then be able to reestablish your account.
To open a support ticket, please log in to your HostPapa dashboard: https://hostpapa.com/dashboard
Support ticket tips/info: https://www.hostpapa.ca/knowledgebase/kb/how-to-open-and-access-support-tickets/
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