How to configure your Basic or Advanced Email account in an email client or mobile device

Setting up email on your mobile device is easy. All you need to do is enter the correct information and you’ll be sending and receiving emails in no time. We recommended that you configure your email account using IMAP, so that you can access it via webmail, along with multiple devices at the same time.

To learn the difference between POP3 and IMAP accounts, check out this Knowledge Base article.

In order to configure your email client or mobile device to access email via IMAP you’ll need to use the following settings for incoming email:

IMAP SSL settings

  • Server: mail.papamail.net
  • Port: 993
  • Username: full email address (i.e: name@domain.com)
  • Password: email password

POP3 SSL settings

  • Server: mail.papamail.net
  • Port: 995
  • Username: full email address (i.e: name@domain.com)
  • Password: email password

Outgoing email SSL settings

  • Server: mail.papamail.net
  • Port: 465
  • Username: full email address (i.e: name@domain.com)
  • Password: email password

Note: The SMTP server requires authentication setting should be checked/enabled.

You can also access your email via webmail using any browser, through https://mail.papamail.net/.

If you need help with your HostPapa account, please open a support ticket from your dashboard.

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