Customer Success Story
Coaching Horizons
As a new web designer, Barb Pierce had many questions as she was putting together and loading her business web site. She was delighted to find HostPapa’s customer service was as good as they promised.
“I was always treated respectfully and promptly,” says Pierce, noting HostPapa was “approachable and enjoyable” to work with.
Pierce is a one-on-one business coach with clients around the world. She relies heavily on her web site, Coaching Horizons, to educate and inform both current and potential clients about her style of coaching. Her site is “a place where people could go and learn about what I do prior to contacting me for coaching sessions,” she describes.
Pierce chose HostPapa after a strong referral from a friend; it’s also important to her that HostPapa is a green hosting provider.
Pierce is pleased with the free tools HostPapa provides to its customers, and currently uses Creative Suite and GoLive to further improve her web site. With a year of experience under her belt and confidence in her hosting service, Pierce plans to redesign her site and add more features to make it more customer-friendly.
“This experience has given me the confidence to not only grow my website, but also to expand my business,” she says.
But Pierce’s favourite thing about HostPapa remains the first-class support and customer service.
“This was highlighted recently when I had to load a web site onto one of (HostPapa’s) competitors’ servers. To say it was a painful process would be a huge understatement."
"They did not have on-line support, nor did they have a 1-800 number. It ended up taking me close to 20 hours to load."
“I have been recommending you to anyone asking about web site hosting and any new sites that I develop will definitely be with you.”
About Coaching Horizons:
Coaching Horizons provides personal coaching in NLP and hypnosis. The team at Coaching Horizons will help you to rediscover yourself by teaching you to identify and reach your goals.
— Barb Pierce, Web Designer, Coaching Horizons
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